Insurance agency registered with the ASF n.º 425591790/3 · DGSFP (LPS) — licensed in Portugal, passported into Spain. Write to us
Broker vs. direct

Why use an insurance broker?

Neither route is automatically right. Here is an honest comparison, and why the broker route tends to matter more once a foreign licence, a property abroad or paperwork in another language is involved.

Hugo Gonçalves

Reviewed by Hugo Gonçalves, Founder & Risk Management Specialist at Adler & Rochefort · Degree in Business Management (University of Hertfordshire) · Ongoing training at the Chartered Insurance Institute (CII), London.

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A neutral comparison

Broker or direct

Buying direct from an insurer can be the simpler choice for a straightforward risk. A broker earns its place when the situation has more moving parts than a single online form is designed for.

Using a broker

  • Help understanding what a policy actually requires and covers
  • Access to the insurer relationships the broker actually holds
  • Support comparing the options relevant to your case
  • Help with documentation, especially foreign paperwork
  • Ongoing servicing as your situation changes
  • Support if you need to make a claim

Buying direct

  • Can be simpler for a straightforward, well-understood risk
  • Useful if you already have an existing relationship with an insurer
  • A direct digital purchase may suit some clients and some products

A broker is not always cheaper, and does not always have better cover than going direct — we do not claim either. What we do claim is that within the relationships we hold, we compare rather than sell a single product, and we explain what we find in plain English.

For international clients specifically

Ask for a quote — it takes under a minute

Tell us the essentials. As each proposal is specific and requires a detailed analysis of the risk, response times may vary.

Where a broker tends to help most

The broker route matters more, not less, once a case does not fit the assumptions a domestic online form is built around.

Second homes

A property used for part of the year, priced differently to a full-time residence. Second homes in Spain

International health needs

Cover across more than one country, or a plan that must accept a history built up abroad. International health insurance

Cross-border documentation

Paperwork issued in another language or another country's format. How we work

Multiple risks at once

A household with more than one property, vehicle or type of cover to coordinate. Private clients — Portugal · Spain

Common questions

Frequently asked questions

Is a broker always cheaper than going direct?

Not always, and we do not claim it. What a broker offers is access to the relationships it actually holds, help understanding requirements, and support with documentation and claims — not a guarantee of the lowest price.

Do you compare every insurer on the market?

No. We compare within the agency agreements and relationships we actually hold, and say plainly when something falls outside what we can currently place.

Does using a broker cost extra?

A broker is typically remunerated by the insurer through commission built into the premium, not a separate fee charged to you — confirm this directly with us for your specific case.

See how it works, or start now

Looking specifically for an English-speaking insurance broker in Portugal and Spain? That page sets out who we are and how we work. If you would like to know what actually happens after you get in touch, see how we work. If you already know you want a review, start there directly.